Refund policy
🧾 Return & Refund Policy – Above Beyond Prints
Effective Date: 24/06/2025
At Above Beyond Prints, customer satisfaction is our top priority. If you're not completely happy with your order, we're here to help.
🔄 Returns
We accept returns within 14 days of delivery. To be eligible:
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The item must be unused and in its original condition.
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You must contact us at dronevistacanvas@gmail.com with your order number and reason for return.
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Return shipping costs are the responsibility of the customer.
Custom or personalized prints are non-returnable unless damaged or defective.
💸 Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable.
📦 Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us within 7 days of delivery at dronevistacanvas@gmail.com with:
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A description of the issue
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Photos of the product and packaging
We’ll send a replacement at no additional cost or issue a full refund.
🌍 International Orders
Customers outside the EU/US are responsible for any return shipping costs, customs duties, or taxes.
📬 Contact Us
If you have any questions about your order or our return policy, please contact us at:
📧 dronevistacanvas@gmail.com